Fierce Conversations: Achieving success in work and in life, one conversation at a time

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Since joining Fierce in 2017, first as CFO and later as CEO, Beltran has leveraged his love for technology, finance, and communication, as well as his education that includes an MBA from University of Michigan and certificates in programs from Wharton and Harvard, to develop an integrated approach for Fierce that has had clients and the rest of the industry noticing. Fierce Inc. has worked with over 60% of the Fortune 500 companies, won multiple awards, put together a series of strategic partnerships, and has been featured in the likes of CNBC, Fortune, Wall Street Journal, Forbes, Fast Company, and HR.com where he also serves on their advisory board. Hold your ideas about what needs to be done until the other person has had an opportunity to formulate his or her own solutions

Take Responsibility for Your Emotional Wake – Regardless of our wake being positive or negative, our wakes are larger than we realize them to be. Our emotional wake is the aftermath of what we’ve said during or after the conversation and how it’s affected the other person we are having a conversation with.These previous seven principles that Susan elaborated on in Fierce Conversations are the basic tools needed to engage in fierce conversation with other people. Although some may be difficult to follow at times, they are certainly important to consider for the sake of your organization, personal relationships and yourself. Fierce Conversations is a must-have in today’s fast-paced world. With her love and passion towards technology and entrepreneurship, Geeta has also gained skills and experience in envisioning and developing product strategy, and driving projects from start to finish. She thrives off of the energy and enthusiasm of a collaborative team and loves to solve problems.

Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time was written by Susan Scott—an author, speaker, as well as a communications and leadership development coach and consultant. She’s the CEO and Founder of Fierce, Inc. Previously, she served as vice president of a search firm Pace Network, and also as a regional manager for a training organization Context Associated. Fierce Conversations Quotes When leaders say or do something—be it a simple word of encouragement or a harsh criticism—they leave an emotional wake that continues to impact people long after the event. Make sure you have all the evidence relating to the performance issue at your fingertips. It’s important to base the conversation on reality rather than emotions or perceptions. Fierce conversations is a great resource for anyone who finds themselves struggling to communicate in a way that brings you closer to the people you care about. Whether it's home or at work - I think this book can help you take a step in the right direction to develop those tools. In my experience, you'll also need practice, but having the guidelines in Fierce will give you a great foundation and a reference to revisit. Susan Scott's writing makes you feel like you're having a fierce conversation with her while she's outlining the principles of a fierce conversation. The examples don't feel contrived and the "assignments" are relevant and actually helpful.

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If someone disagrees with your idea, don’t defend your idea, but say, “tell us more, help us understand your thinking” Listening more, and talking less. Listening to what others have to say and devoting my full attention to them is most important. I will try not to engage myself in “versations” any longer. In confrontation, the first sixty seconds are key. If you don’t prepare your opening statement, but instead dive in and hope it will work out, here are five commone mistakes: