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One time, I had a similar issue with the NZXT Kraken, and I powered on my PC and the RGB lights turned on with the animation, and then the animation froze, soon after booting into Windows. At that time, my USB hub is powered off before powering on my PC, or something...and I was running BIOS version 5204. I might want to play around with my setup to find the culprit, or maybe I have to change something in my BIOS settings... The NZXT Kraken X62 is suitable for installation on a wide range of computer models and can effectively cool the processor, preventing overheating and promoting stable performance. It provides a practical and efficient cooling solution for users seeking reliable temperature management for their systems. If the NZXT device still does not detect while connected to the motherboard then there may be an issue with the USB cable. If the device has a detachable USB cable, such as with the Kraken X2, X3, and Z series coolers then you can use a standard Mini USB or Micro USB cable (see the list below) to connect the device to an open USB Type-A port on the motherboard or with an external PC such as a laptop. RGB and Fan Controllers (including those integrated with NZXT motherboards), USB connected Kraken coolers (X and Z series, M22), and other devices will be listed under the “Unspecified” section. NZXT has a separate chipset driver to help resolve Kraken not showing up on a wide range of devices, including X31, X41, X42, X52, X53, X61, X62, X63, X72, and X73. What you need to do is:
Kraken G12 | GPU Cooler Mounting Bracket | Gaming PCs | NZXT Kraken G12 | GPU Cooler Mounting Bracket | Gaming PCs | NZXT
Unfortunately there are times where the CAM software may stop recognizing your CAM-powered hardware. This can happen for a number of reasons including but not limited to changes in your system software, a hardware interruption, or a power state issue. Thankfully with a few simple steps, we can get the hardware recognized properly. Is Your NZXT Device Recognized by Windows? With the CAM software, NZXT even gives the user the ability to customize the pump and fan performance itself. So if you want to balance the balance between cooling and loudness, or between pump and fan speeds, instead of trusting in the out-of-the-box settings, the KRAKEN X62 has the opportunity to do so. In addition, current water and core temperature are also given here, and it is even possible to switch between different profiles. Try switching your USB cable to a different internal USB header. Moreover, make sure your PC is fully powered down when changing to an internal USB header. Doing so will let you know whether or not the internal USB header you’re switching to works properly. This warranty gives you specific legal rights. You may also have other rights granted under local law. These rights may vary. ALL-NEW RADIATOR FANS: The Aer P radiator fans included are designed for liquid-cooling perfection; providing silent operation, durability, and powerful cooling performance
The enhanced design achieves superior cooling with efficiency while keeping acoustics to a minimum," NZXT says. There are many different reasons why CAM may not recognize Kraken. Usually, the software works perfectly and without issues. But sometimes, the software doesn’t work from the jump or may suddenly stop working. The reasons for this can be software or hardware-related. Hold the Power button on the PC for 30 seconds to drain any residual power. It is recommended to also allow the PC to sit for 5-10 minutes with the power cable disconnected to ensure any residual power is drained. If the .NET framework is missing from your computer, it can cause NZXT CAM software not working issues. The .NET framework is a synapse software system that’s essential to the running of NZXT CAM.
My NZXT Device is not Recognized in CAM
Preset Modes: Fixed, Breathing, Fading, Marquee, Covering Marquee, Pulse, Spectrum Wave, Alternating, Tai Chi, Water Cooler, Loading In the Control Panel, select “View devices and printers” or if you are in Icon view, “Devices and Printers”.
If there are any devices listed as “Unknown USB Device (Device Descriptor Request Failed)”, this could indicate a power state issue with the device itself. If you see any devices listed this way, see the following section for power cycling your device. If you’re still having CAM not working issues, then you may need to uninstall the current driver for your hardware: Simply performing an update for your Windows OS to the latest version may help you resolve the problems. To update your Windows OS: Designed specifically for use with processors, the NZXT Kraken X62 offers efficient cooling performance. With its varying fan speeds, it is able to adjust to the specific cooling needs of the system while ensuring optimal temperature management.
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