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What Does Good Look Like?: Defining the vision and standards that drive better habits and results: 16 (The Productivity Improvement Series)

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Patient and public involvement means researchers working with members of the public, patients or carers to jointly plan and carry out research. Your workforce is digitally literate and are able to work optimally with data and technology. Digital and data tools and systems are fit for purpose and support staff to do their jobs well.

support the implementation of new ICS-led pathways and personalised care models that use digital platforms to coordinate care seamlessly across settings ensure a system-wide approach to the use of digital communication tools to enable self-service pathways such as self triage, referral, condition management, advice and guidance UK Government should provide renewed investment in services for children and families, which support the child’s school readiness. We published our previous lists of the Top 10 most productive councils in 2017 and 2018, and it is still the case that different types of authority from different parts of the country can be among the best even if demographics are against them.

Unclear accountability. When people are not held accountable for implementing the rules described in the system, they have less incentive to change their behavior. It cannot succeed if people don’t face consequences for failing to follow its guidelines. At first glance, sustainability and accountancy might appear to be different worlds with different languages. But it's critical they work together. A key role of accounting is communicating information to aid decision-making, whether by managers within the business or shareholders thinking about investment. Conventionally, accounting has focused on communicating the economic impacts of actions and how to optimise related economic decisions. To take advantage of this broader perspective, businesses need the right tools to manage non-financial accounting, and reach the optimal balance between economic, social and environmental concerns. Recent years have seen a flurry of initiatives and guidelines on corporate sustainability accounting and reporting, leading to a, fragmented landscape of sustainability accounting and reporting practices.Indeed, in May 2019 the World Business Council for Sustainable Development's Reporting Exchange indexed over 2,000 Environmental, Social and Governance reporting requirements across 60 countries (and 70 sectors). This level of fragmentation hinders consistency and comparability in reporting, making it more difficult for information to be evaluated and for the wider world to be able to see the progress being made. create and encourage a digital first approach and share innovative improvement ideas from frontline health and care staff

Communications that are creative and tailored for your employees – it is not enough to rely on communicating in the same way all the time. Effective internal communications is regularly refreshed and tested with employees to make sure it suits the culture of an organisation and the needs of staff. It is also unafraid to try new things. Citizens are at the centre of service design and have access to a standard set of digital services that suit all literacy and digital inclusion needs. Citizens can access and contribute to their healthcare information, taking an active role in their health and wellbeing. make data from your organisation available to support clinical trials, real-world evidencing and the development of AI tools Designed for relentless application. Define how conformance to the OEMS will be measured in a clear and succinct way. Measure conformance at the subsystem level with two metrics, one to assess the quality of the subsystem developed to meet the system requirements, and another to assess the adherence to it. Measuring below sub-system level promotes fragmented solutions. Unclear conformance definitions create confusion and make it difficult to measure compliance.

ensure that organisations across your ICS provide a consistent and cost-effective approach to remote consultations, monitoring and care services take an ICS-wide approach to access to care plans, test results, medications, history, correspondence, appointment management, screening alerts and tools

extend the use and scope of your electronic care record systems to all services, ensuring greater clinical functionality and links to diagnostic systems and electronic prescribing and medicines administration (EPMA)of UK children live in severe low income and material deprivation, worryingly this figure has increased by one percentage point from 2016/17 to 2017/18.

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