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PCIe is a physical interface for connecting high speed devices such as graphics cards, network cards, storage adapters and capture device to a desktop PC. Unplug the headphones from the controller and the PlayStation 4 will output sound to the capture card.
Elgato Game Capture devices capture sound in stereo (2.0) format. Make sure the PlayStation 5 is set to output Linear PCM. Capturing of any resolution that is not on the supported capture resolution list is not guaranteed to work.PCIe x16 slots are generally intended for use with Graphics Cards. PCIe 1x slots are generally for smaller add-in cards like Wifi Adapters, USB Adapters, or lower bandwidth capture devices such as HD60 Pro. In this example, another PCIe device is installed, using up more PCIe lanes. Due to the motherboard layout, the speed of the x4 lane is reduced to x1. 4K60 Pro can still be installed in this slot, however it will not function correctly due to the reduced speed.
This guide will walk you through steps to take if your capture card has a source plugged in but it not detecting the signal correctly and is displaying No Signal or there is no video on the pass-through TV or monitor. These steps can also be used if the video signal is not appearing as expected.If you have another computer, try your Elgato Gaming hardware with it. This will let you know if the problem may be with the computer, or Elgato Gaming hardware. In this example with the MSI B550M Mortar motherboard, when a M.2 SSD is installed, the PCIe x4 slot will be disabled. The Nintendo Switch lets users change the audio settings regardless of what the capture/display device is capable of. If the Nintendo Switch is set to Surround mode, some sounds will not be captured correctly by Elgato Game Capture devices.