Human: Solving the global workforce crisis in healthcare

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At any one time, KPMG will have hundreds of jobs on the go across the world. I am responsible for the growth of our global health strategy and spend about 80% of my time working with clients and 20% making sure that our internal performance is good and our global network of KPMG professionals are helping each other.

New integrated— or accountable— care organizations will become the norm, especially when it comes to coordinating care between hospitals and referring physicians and clinicians with the help of artificial intelligence in combination with disease management for patients with chronic ailments. I’m very proud of my part in building, what is still today, the single largest hospital development in NHS history; replacing two old hospitals with the brand-new Queen Elizabeth Hospital. I consider it a labour of love. I feel grateful to have the opportunity to help countries and health organisations with the challenges they face. For example, in South Africa, we're working on the new national health insurance system which aims to provide universal access to care for 50 million people. There’s a growing life science and genomics industry, where we’re thinking about precision medicine and what that means for individual care.

In 2009, he joined KPMG as head of health for the UK and Europe, [9] becoming global chairman for health in 2010 and global chairman and senior partner for healthcare, government and infrastructure in 2018. [10] He reports that in these roles he has travelled to 80 countries [11] He finished this role in 2020, and is currently a UK health partner for KPMG. We speak to Mark Britnell, Vice-Chairman and Global Healthcare Expert at KPMG UK and Visiting Professor at UCL's Global Business School for Health about his career and the exciting UCL MBA Health programme. He became embroiled in a controversy in 2011, amid an outcry at the coalition government’s shake-up of the NHS, when the Observer disclosed that he had said that the service would be “shown no mercy” and turned into “state insurance provider, not a state deliverer” of care as a result of the planned reforms. He claimed that his remarks were taken out of context. He has praised the NHS for saving his life after he developed prostate cancer. Mark Britnell is one of the UK’s most knowledgeable health management professionals, with boundless enthusiasm for healthcare and a mission to encourage countries to collaborate for the benefit of patients and citizens in general. In Search of the Perfect Health System is a series of essays based on his observation of health systems around the world, from which he distils the global challenges that we face. This is an admirable objective, and Mike Pym argues that this practitioner’s perspective is both a timely and accessible study for anyone with an interest in the healthcare field.

Motivate and manage health care teams in fundamentally different way. I estimate that less than 30% of staff have meaningful appraisals (let alone clinical teams) so we need to overhaul our rudimentary approaches to better support and care for staff. In 2000, Mark was appointed Chief Executive of University Hospitals Birmingham, where he masterminded the largest new hospital build in NHS history, established the Royal Centre for Defence Medicine and developed one of the highest performing healthcare organisations in the UK. Mark Douglas Britnell (born 5 January 1966 [ citation needed]) is an English business executive. He is a senior partner at the professional services firm KPMG and a global healthcare expert. He was the chairman and senior partner for healthcare, government and infrastructure at KPMG International until September 2020. [1] Britnell added, “It has been a great honour and pleasure to serve clients around the world. I shall continue as a UK health partner and do occasional global engagements.”

Applications for the UCL MBA Health are open

Professor Britnell was most recently a vice chairman at KPMG UK and previous roles have included director general at the Department of Health, Member of the NHS Management Board, and member of the World Economic Forum Global Health Council. Alongside his position at GBSH, he will continue in his roles as adjunct professor at the University of Toronto’s Rotman School of Management and trustee of the Kings Fund. Mark is the author of In Search of the Perfect Health System, published by Palgrave Macmillian. The book has sold in over 109 countries, including translations into Mandarin, Korean and Portuguese, and was recognised by Chinese Medical Doctors Association as best health book in China in 2017, and in the UK by the British Medical Association, 2016. Mark’s new book, Human: solving the global workforce crisis in healthcare is published by Oxford University Press in March 2019.

According to a glossy brochure summarising the conference held last October, Britnell told his audience: "GPs will have to aggregate purchasing power and there will be a big opportunity for those companies that can facilitate this process … In future, the NHS will be a state insurance provider, not a state deliverer." He added: "The NHS will be shown no mercy and the best time to take advantage of this will be in the next couple of years." Point three, why shouldn’t we get the best talent in the world work in healthcare? Why should it go to financial services or professional services? Healthcare needs the best leaders possible. This course enables clinicians or managers or academics to come into the school and really think about their career prospects and what they want to do for the rest of their lives. Critics of this approach will say that training more staff than local systems can afford is foolish, however we know the world faced a future with a shortfall of 30 million health professionals before COVID-19. This number has increased materially as a result of the pandemic due to burn-out and increasing demand. The worst that can happen would be a domestic oversupply, increasing competition for roles, although that feels very unlikely. Harness the digital possibilities offered by artificial intelligence, cognitive assistance and robotics. The move from face-to-face to cloud-based consultations is growing rapidly. Ping An Good Doctor in China is connecting patients nationwide with credentialled clinicians.

He went on to run the NHS region from Oxford to the Isle of Wight before joining the NHS Management Board as a Director-General at the Department of Health, where he developed High Quality Care for All with Lord Darzi. He joined KPMG as Global Chairman and Senior Partner for Health for KPMG in the UK in 2009 and has established a successful worldwide health practice. Labour sources said that the only explanation for the cuts in funding was that the government expected a hostile reaction to the reforms that do proceed and ministers were "planning how best to keep that from view".