The Hospital: How I survived the secret child experiments at Aston Hall

Product Information

If you have given us your mobile number or land line number you will receive an automated phone call reminder approximately seven days before your appointment. You will be asked to confirm your identity and then listen to the details of your next appointment. You will be given three options: confirm, reschedule or cancel the appointment. If you select reschedule or cancel you will be put through to a member of staff in our central booking office who will help you with this.

You can bring your mobile phone with you to hospital, but it can be disturbing to other patients and staff if you take calls. When you enter a waiting room or clinical area, please ask us if it is appropriate to use your phone.You and your healthcare professional will agree the type of appointment you're offered, based on your needs and preferences. You’ll get the same quality of care no matter what type of appointment you have. When you arrive, go to the department named in the appointment details and register with the reception or kiosk, at the time you've been given. You may be asked to arrive slightly before your appointment time. You'll usually need a GP referral to access hospital treatment, except in an emergency. Is hospital care free on the NHS?

We encourage you to ask questions at your appointment. You and your healthcare professional will work together to make decisions about your care, so before you leave your appointment, make sure you understand: If you're unsure of anything, ask your healthcare professional to explain it again, or to write it down for you. Public male, female and disabled toilets are accessible on all floors of the hospital outside of wards. Wifi

Contacting our appointment booking team

In your appointment, share any information you've prepared with your doctor, nurse or other healthcare professional. Giving them this information and asking any questions you have will help you get the most out of your appointment. The best hospital novels explore the relationships between clinical healing and less measurable kinds of recovery 6. Cutting for Stone by Abraham Verghese A cashier’s office is available on the second floor of the main hospital building, outside of the fracture clinic. Toilets The GP will have to submit an Individual Funding Request (IFR) to your ICB and provide details of where they want you to go.

The NHS has to make it as easy for disabled people to use health services as it is for people who are not disabled. This is called making reasonable adjustments.There are payphones and direct lines to taxi companies on the ground floor of the main hospital building at the Whitechapel entrance. Restaurant and kiosk Wi-fi is available free of charge throughout our hospitals for you to use on your own mobile device. Select the WiFiSPARK_FREE network to connect to our free wi-fi service. Some of our services offer all your diagnostic tests plus your outpatient appointment in one day. This means we can discuss your test results and potential treatment plan with you after you’ve had the tests, all in one visit. These appointments generally take at least half a day. Who will I see? We advise all patients with learning disabilities to bring a carer or friend with them to their appointment. Our outpatient care assistants (OCAs) can also support you during your visit to outpatients and act as chaperones. They can also help direct patients to other departments for tests and investigations.