1M White Coax Cable For Virgin Media, Sky TV, Broadband Extension and Tivo & Superhub (1M, WHITE)

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If this also fails then we currently have a known error with some of the data in our systems, that is causing the app to not recognise the Hub in a minority of instances. We are already investigating this as a high priority. Technically and legally, yes you were miss-sold a product, you were told it would do xyz, when in fact it wasn’t technically possible. Now it’s not your fault if VM fail to communicate between their various departments or fail to train their agents on what is happening. You probably do have good grounds to require VM to release you from contract without penalty and look elsewhere - not that this will happen without a fight and escalation to the Ombudsman Service, but in extremis....

Wi-Fi extender pods are currently unavailable (at the moment), likely due to the router mode issue. For your Android device, you can try this: Open settings > Apps > Connect App > Storage > Clear data / Clear cache. Ready and waiting in the app, we’ve put together a list of commonly asked questions we think you’ll find handy – covering topics like setting up the Hub, how to make the most of the Connect app and way more.For your Apple device, if you're on iOS 15 then you can try this: Open Settings > Tap your name > Tap iCloud > Tap Manage Settings > Tap the Connect App > Tap Delete Data. The white cable (as far as I can tell) goes out my first floor flat into this by the main door on ground floor: For your Apple device, you can try this: Open Settings > Tap your name > Tap iCloud > Tap Manage Settings > Tap the Connect App > Tap Delete Data. Virgin Media is completely unique in the technology it will be bringing into your home, and thus the requirements of the installation of your services are equally unique. Sky needs to bolt a satellite dish onto your home, while most broadband providers are able to use the phone line coming into you home to get you online. Virgin Media has its own, unique cable network which uses a hybrid copper/fibre-optic coaxial cabling system – the same one that used to deliver cable TV in them olden days.

The situation with Virgin Media routers is rather tumultuous at the time of writing. Existing customers will have a mixture of the older Hub 3 and the newer Hub 4, depending on how long they've been a customer, and which broadband speed they receive. But it's even more mystifying than that, because Virgin Media is currently rolling out its latest Hub 5 router to those subscribing to its top speeds, but getting one may also depend on where you live, since the Hub 5 requires your local Virgin Media network to be upgraded to supply it. Confused?If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Know where you want to put your router: Where the technician drills a hole into your home from the exterior wall will be determined by the spot you choose to have your router. Try to choose somewhere as close to the middle of the house as possible to minimise wifi dead zones at the extremes of your home Virgin Mobile customers:The app will work on a device (iPhone, cellular-enabled iPad, Android phone or cellular-enabled tablet) where a Virgin Mobile SIM is present and the App has verified your SIM (whilst you on the Virgin Mobile data network). If you have got a Pay As You Go plan, remember to register for a My Virgin Media account first). Virgin Media broadband installation process can vary depending on the type of service you choose and the existing infrastructure in your area. Generally, the process involves the following steps:

Prior to the Virgin TV 360 box, Virgin Media offered the V6 box, which was introduced in 2016. The V6 box was an upgrade from the previous TiVo box, and offered a faster processor, 4K resolution, and the ability to record six shows at once. The V6 box also featured a range of apps, including Netflix and YouTube, and allowed users to pause, rewind, and record live TV. Testing and activation: Once the installation is complete, the technician will test the connection and make sure everything is working correctly. You may need to activate your account online or over the phone before you can start using the broadband service Thanks for your post and welcome to the forums. It's great having you on board with us in the Community.I find myself in a rather inconvenient situation, but I'm optimistic that Virgin will resolve these issues soon. Before the TiVo box, Virgin Media offered the V+ box, which was first introduced in 2008. The V+ box offered features such as pause, rewind, and record live TV, as well as the ability to store up to 80 hours of content. The V+ box also supported high-definition content and offered a range of on-demand content. Overall, Virgin Media has continually updated its set-top boxes to offer users the latest technology and features, ensuring that its customers have access to the best possible viewing experience. There are over 600,000 members in our gang, all ready to help and share handy tips on getting the most from our services. On the plus side, Virgin's cables are able to deliver quite insanely fast internet speeds and a broad range of TV services through a single discreet cable. On the negative side you have to have said cable running past your home to get it, and Virgin Media will need to drill a hole in your outer wall all the way through into your home to install your services. If this also fails then we currently have a known error with some of the data in our systems that's causing the app to not recognise the Hub in a minority of instances. We're already investigating this as a high priority.